Community Office Hours was a structured Discord Stage program where I invited players into a moderated voice discussion around a pre-selected game topic, using prompts and timed segments to keep the conversation focused and participatory. About a week ahead of each session, I posted the topic + schedule, shared multiple discussion prompts as “thought starters,” then hosted the session while rotating different community members onto the Stage so they could respond to each other in real time. I'd use these sessions to provide insight to internal teams on product sentiment and feedback, while also tracking performance over time to learn what topics, timing, and promotion methods drove better engagement.
